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contato@freel.com.br
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São Paulo, SP
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Frequently Asked Questions

How can we help?

The FREE plan is free forever. You create your profile on the national portal, appear in searches by city and specialty, and receive contacts from clients. There is no time limit and no card charges.

Yes. There is no lock-in. You can cancel from your own dashboard at any time and your profile automatically returns to the FREE plan without losing your data.

Our support is available via WhatsApp (11) 96221-9036 and email contato@freel.com.br during business hours. PRO and MAX subscribers get priority support.

We cover more than 80 categories: healthcare, law, engineering, education, technology, beauty, automotive, finance, design and much more. Any independent professional can sign up.

On the FREE plan, your profile lives at freel.com.br/perfil/your-name. On paid plans, you can connect your own domain (e.g. www.yourname.com.br) pointing to FREEL.
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Technical Support

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For complex technical issues, our team reviews and responds within 24 business hours. Describe the problem with as much detail as possible.

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⏱️ Average response time: 4 business hours (PRO/MAX: 2h)

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Monitoring

System Status

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FREEL Portal
Public portal and searches
Operational
Professional Dashboard
Dashboard and settings
Operational
AI System
Chatbot and automated support
Operational
WhatsApp Business
Messaging integration
Operational
Scheduling
Online calendar and confirmations
Operational
Payments
Subscriptions and invoices
Operational
Last check: 18/07/2026 03:14 (automatic)