Tutorials, webinars and full documentation
Access our free tutorials and webinars on the official channel.
Access ContentThe maths nobody does
Round-the-clock answering, a managed calendar, digital presence and referrals. Each one looks small on its own. Added up, they become a structure no practice ever builds. Here is the calculation, in the open.
One day of continuous coverage · 6-hour shifts per agent (Brazilian rule NR-17, Annex II)
4 shifts cover one day · +2 people for weekends, holidays, vacation and sick days · = 6 agents
Profiles, content and replies to reviews, every day.
Website, Google listing and local search always up to date.
An active network, and someone making sure nothing goes unanswered.
Payroll for 7 people · Brazilian presumed-profit regime · monthly figures
Monthly cost
R$ 39.227
In practice, what gets hired is one receptionist during business hours — and the practice stays uncovered at night, on weekends, on holidays, at lunchtime and while she is on leave.
FREEL has already hired the 7, and splits them across hundreds of professionals. It is the only way a small practice gets this structure without carrying it alone.
What actually gets hired
R$ 4.690 /month
Calculated on a base salary of R$ 2,200 for front-desk work and market averages for the other roles, under the Brazilian presumed-profit regime, with benefits. Charges and accruals follow current legislation. The 6-hour shift for call-handling follows rule NR-17, Annex II. Figures vary by region and tax regime.
EN 
Português 
Español 
Français 
Italiano 
Deutsch 
한국어 
中文